Back to overview
Customer Stories

Boosting Sales Excellence: How Flynck Identified Top-Performers and Increased Revenue with Pera’s Scoring Model

Flynck is a high-end call centre, known for its commitment to exceptional sales performance and continuous revenue growth. Always striving for innovation, Flynck sought to enhance its recruitment process to ensure they brought on board only the best talent in the industry.

Challenges

Flynck faced a critical challenge: they needed to consistently identify and hire sales consultants who could not only meet but exceed sales targets. As Flynck makes considerable investments in a training and onboarding program, it is crucial to identify true sales talent as early as possible in the recruitment process. Traditional hiring methods, however, were falling short. The process struggled to differentiate between high and low performers, leading to training and onboarding inconsistent sales results and stalling the company’s growth potential. Flynck needed a more precise method to identify top-performers – those capable of driving the company’s commercial success and inspiring their teams.

Solution

To tackle this challenge, Flynck turned to an innovative solution – Pera’s scoring model. This model evaluates candidates based on a digital interview, assigning scores that predict a candidate’s potential for sale success. Here’s how it works:

  • Score < 50: Indicates low performers.
  • Score > 50: Identifies candidates with potential for commercial success.
  • Score > 75: Recognizes above-average performers
  • Score > 85: Pinpoints top-performers who are likely to generate significant revenue.

By integrating this scoring model into their recruitment process, Flynck aimed to make hiring more efficient, focusing on candidates most likely to excel in sales and drive the company’s growth.

Identifying top-performers

There was a strong correlation between high scores on Pera’s model and actual revenue performance. Candidates with scores above 85 significantly outperformed those with lower scores.

Commercial Success

By precisely identifying top-performers, Flynck saw a notable increase in sales success. These hires didn’t just meet their sales targets – they exceeded them, driving overall company growth.

Conclusion

This transformation in their hiring process, powered by their innovative scoring model, not only allowed them to identify and recruit top-performing sales consultants but also set a new standard of excellence within their industry. Flynck is now better equipped to achieve its ambitious sales goals, thanks to a more targeted and effective approach to recruitment.